Freephone: 0800 659 678

About our Services

Call Register
Please note it is a company requirement that all support calls are logged.  For this reason, you will be asked to provide the following information: 
Your Name | Company Name 
Model number & Serial number of the Hardware device (DVR) 
Software Version & Licence number

Date of Purchase | Reseller details

We thank you for your assistance in advance.


Disputes & Complaints
Every effort will be made to ensure that your enquiry is handled as quickly and efficiently as possible.  In the event that you are unhappy with the level of service provided or wish to dispute charges made; please direct your correspondence to managingdirector@dictation.co.nz